Welcome to Bryan Hawker Business Man
Bryan Hawker is a business man from Salt Lake City, Utah. He is the president and CEO of BKH Holdings Group, Inc. Currently he is in negotiations to acquire a number of auto dealerships. His goal is to bring cars to market in a more cost efficient manner. He wants to bring car prices in Utah in line with surrounding states.
Bryan is Sought After for His Business Expertise
Bryan is sought after by other company CEOs for his business expertise and knowledge. They want to learn from his success to better their businesses. Bryan Hawker has received a number of awards for his business successes. Bryan wants to help you succeed in your own business. Read Bryan's business blog for business tips and advice.
Importance of Community Involvement to Bryan Hawker
Mr. Hawker also believes in giving back to his community. He cares about issues in the community and supports organizations which help troubled teens. He also supports organizations which help feed the hungry in his community.
Bryan Hawker's Motto - Under Promise & Over Deliver
Bryan Hawker loves his work and endeavors always to under promise and over deliver. He cares about his reputation and going above and beyond the call of duty to delivery top quality services to his business client. Feel free to contact us with any questions or comments.
Don't ever get caught doing the opposite. Learn more by reading the article "The Dangers of Overpromising and Under-delivering".
Managing growth
When demand increases, identify where orders slow down. The constraint may be order approval, supplier lead times, or how customer questions are assigned. Improving the slowest step first can make delivery more reliable without adding work everywhere else.
Read the blog for more on this topic, or get in touch with a question.
Finding the constraint on growth
Map a typical order from the first customer inquiry to delivery and payment. Record where the order waits and why. If most delays come from confirming stock, improving inventory records may do more for customers than increasing the number of people taking orders.
Once the delay is understood, test one change on a manageable set of orders. Check delivery times alongside cancellations and returns. Faster processing is valuable when the customer still receives the right item and the team can keep the improvement going during a busy week.
Protecting service during a busy week
Choose one measure customers can feel, such as orders delivered by the promised date. Review missed deliveries for a week and separate stock shortages from scheduling problems before changing either process.